ORDER PROCESSING TIMES
All items are hand made to order, one by one and not mass produced. This is why it will take a little longer for your order to arrive. I will do my best to cut and sew your order as quickly as possible after payment has been received, but please allow up to 3 weeks for your order to be cut, sewn and shipped. I promise it will be worth the wait!
SHIPPING COSTS & DELIVERY TIMES
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STANDARD SHIPPING
FREE standard shipping on all orders within Australia. All regular deliveries are carbon neutral. Happy days!
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EXPRESS SHIPPING
RUSH ORDER: Express shipping is $19.95.
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INTERNATIONAL SHIPPING
There is a flat rate of $20 to New Zealand and $40 for the rest of the world per order under $499.
FREE shipping for all international orders $499 and over.
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STANDARD DELIVERY
Orders may take up to 3 weeks to be made before being shipped (4 weeks during busier periods). All standard orders are sent by an Australian delivery partner that provides a carbon neutral delivery service. Most Metro areas will only take 3-4 business days however, please allow up to 5-7 business days for your order to arrive.
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EXPRESS DELIVERY
Rush orders will be made within 1-2 weeks of receiving payment. If you need your order by a certain date, please send contact colourtheoryclothingau@gmail.com to see what's possible.
Please allow 1-3 business days for your order to arrive after it has been shipped.
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INTERNATIONAL DELIVERY
• NZ: 10-16 business days
• North America, Western Europe, Asia and the Pacific: 10-28 business days
• Rest of the World: 14-30 business days
INTERNATIONAL SHIPPING: All costs exclude customs duties and taxes. Please be aware of any fees your local customs office may charge before placing your order. This is a separate cost outside of the standard shipping fee. The payment and knowledge of taxes/duties that may apply to your purchase are your responsibility and Snake Palace cannot be held responsible for any charges.
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If you still have any questions about shipping or timings, please fill in the below and I will get back to you as soon as I can :)